=== FrescoChat Live Chat===
Contributors: sodena
Tags: Live Chat, Live Support, Web Chat, one to one chat, free live chat, jabber, xmpp, sidebar chat, widget, website alive, support chat, sales chat, wordpress chat, live chat widget free, mobile chat, phone chat, chat operator, FrescoChat, 
Requires at least: 2.7
Tested up to: 4.2.1
Stable tag: 3.1.9
License: GPLv2 or later 
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Powerful, affordable and most loved Live Chat solution for everyone. Chat on the move using traditional IM apps for desktop and mobile.

== Description ==

Bring the power and simplicity of FrescoChat to your website. Your day-to-day live chat experience will be more pleasant and simple. No sign in/out from web dashboards, amazing level of customizations, great look and loaded with features you will love.


[vimeo https://vimeo.com/127736424]

**Learn more about us at [http://www.FrescoChat.com](http://www.FrescoChat.com)**

**HOW IT WORKS**

* **Native IM Live Chat solution based on Jabber protocol:** It works with popular IM apps for any platform on Desktop and Mobile devices. Once installed on your computer, FrescoChat will log you in automatically when you turn on your PC and the client will run silently in the background, no need to sign in to a web dashboard and switching browser tabs to find it.

* **Set up your working hours and FrescoChat will manage your online / offline status:** Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents

* **Stay connected from multiple devices:** FrescoChat will follow you wherever you are

* **Set up automated invites to your web visitors:** Each page on your website may have a customized message to offer help given the content of the web page.


**TEAM FEATURES**

* **Departments:** Group agents into departments, let the web visitor decide to which department they want to chat

* **Intelligent routing:** FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there's no response, will send an alert to the next available agent

* **Agent to agent chat:** Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client

* **Transfer chats:** Transfer your chat session to a specific agent, department, or simply to the next agent available


**CUSTOMIZING LOOK AND FEEL**

* Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox

* Select your own attention grabber

* Choose from dozens of themes for your chat box and chat bar

* Translate / Localize messages and texts on chat box

* Set up chat box size, position and even zoom.




**and more... Check all of our features at [http://www.FrescoChat.com](http://www.FrescoChat.com)**


== Screenshots ==


1. FrescoChat Live Chat

2. FrescoChat Live Chat

3. FrescoChat Live Chat

4. FrescoChat Live Chat

5. FrescoChat Live Chat 

6. FrescoChat Live Chat 

7. FrescoChat Live Chat

8. FrescoChat Control Panel

9. FrescoChat Live Chat

10. FrescoChat - Working hours
==Changelog ==

3.1.9

* Fixes bug "You don't have sufficient permissons"


3.1.8

* IMPORTANT INFORMATION:  All IM accounts change to xyz@chat.frescochat.com (instead of xyz@flexytalk.im)

* The update points your script to our new FrescoChat servers

* Due to operational problems, we've changed our name to FRESCOCHAT

* If you encounter any problems with this update, contact us (support@frescochat.com)


3.1.7

* Fixes a wrong path on release 3.1.6

3.1.6

* Point website to a department

3.1.5

**FlexyIM Web Client release**

* Information about visitor on chatbox header (name, city, country, URL and history link)

* Buttons to accept or reject a chat request

* Actions menu to end chat / block IP/ transfer chat to another agent

* Actions menu to end chat / block IP/ transfer chat to another agent

* Improved desktop notifications now includes the message sent by the visitor

3.1.4

*  New Control Panel:We’re happy to announce that there’s a NEW FrescoChat Control Panel! The next time you login to the FrescoChat Control Panel, you will see a new user interface. Not only does the new control panel have a more modern look and feel, but what’s even more important, we have added new features and made existing procedures easier in the development of this control panel.

3.1.3

* View Chat History:  View past chats from the visitor you are chatting with

* IP Blocking:  Block abusive users with a simple command

* Google Analytics Integration:  Track FrescoChat Page Views and Events on your Google Analytics account

* Trigger Rules:  Decide on which pages you send custom invites to your visitors

* Restyled FrescoChat Panel for use with Tablets and better integration in WordPress Admin section. 

* Bug Fix: Websites under HTTPS protocol were having issues displaying the chat toolbar.

3.1.2

* Restyled FrescoChat Panel for use with Tablets and better integration in WordPress Admin section. 

* Bug Fix: Websites under HTTPS protocol were having issues displaying the chat toolbar.

3.1

* New Feature: Unified login to FlexyIM from the plugin admin section.

* New Feature: Own avatars can be uploaded straight to the FrescoChat system, no gravatar account needed, but can still be used.

* New Feature: Disable the site-wide installation and use FrescoChat Widget where you want FrescoChat chat bar to be visible

3.0.1

* Bug fix: The chat toolbar was showing without text under certain conditions

3.0

* All settings centralized in the cloud.

* Chat toolbar - Enhanced design.

* Bug Fix - "Show agent" setting not saving after update.

* Direct access to FrescoChat Control Panel from WordPress administration site.

2.5.4

* Minor updates and enhancements for speed and update to WP 3.6

2.5.3

* Completely new Clustered and Distributed backend system, to make our chat service even faster available globally

* Introducing the new Solo plan for the small business/website owner that want all the options for a small price

* Better integrated and more clear registration procedure

* FREE included dedicated and secure FlexyIM XMPP/Jabber compatible account compatible with free (unified) IM clients on desktops and mobiles

* Notice: Since Google (force) upgrade the Gmail and Gtalk users to Google Hangouts, AND Google decided to close their Hangouts messenger network from third party services, we are sorry, but simply can not support Gmail/Gtalk accounts that got upgraded to Google Hangouts. If you want to continue using your Gmail/Gtalk account with FrescoChat, make sure you don't upgrade to Hangouts, or ask Google for options to downgrade to the 'open' GTalk again. As a great and free alternative, you get your own secure FlexyIM XMPP/Jabber account now with every FrescoChat agent.

2.5.2

* Paths Change to CDN: All content served by FrescoChat is distributed around 23 datacenter around the world 

2.5.1

* Bug Fix: Widget mode did not reflect changes from the previous release

2.5.0

* New Feature: Toggle ONLINE/OFFLINE button... Prefecth of your availability status

* New Feature: Eye catching 3D agent image to invite the user to initiate a chat

2.4.3

* Widgetless option. Install FrescoChat Live Chat Plugin on all pages of your website throught the new page settings 

2.4.2

* Widget Configuration now includes the HTML code needed to install the Live Chat on your WordPress theme if you are unable to use Widgets

2.4.1

* Bug Fix: Call to an unexisting version of a javascript

* Bug Fix: Javascript was not dequeued when widget was not active

* New Widget Configuration layout

2.4

* New Feature: GRAVATAR integration! Display your Gravatar profile on your chat widget and let the visitors know who they are chatting with.

2.3.1

* Bug Fix: Problem loading javascript.

2.3

* New Feature: Facebook integration!

2.2

* New Feature: User may choose to display pre-chat form or go directly to chat window.

2.1

* New feature: Widget Form Factor

2.0.1

* Enqueues Jquery UI and Jquery UI Dialog

2.0

* Includes new field to add Premium Widget Id

1.0.3

* Includes new field to add Widget Title